Shenzhen's metro is fast, cheap and English-friendly. Robotaxis and ride-hailing fill the gaps. This guide covers the practical routes visitors use most.
Metro basics
The metro is the default way to move around. Line 11 connects Bao'an Airport to Nanshan and Futian. Line 1 connects Luohu with Futian and Nanshan. Fares are low and signs include English.
Use the Alipay transport QR code or buy a single-journey ticket from the machines. Allow extra time at large interchanges.
Robotaxis and ride-hailing
Pony.ai robotaxis operate in parts of Nanshan and Qianhai. Registration, payment and pickup points require a Chinese app, so many visitors try a robotaxi as part of a guided tour.
DiDi is the main ride-hailing app. International cards can sometimes be linked, but a backup payment method is wise.
From the airport and border
Plan the first leg before you land.
- Bao'an Airport → Houhai: Metro Line 11, about 35 minutes, no transfer
- West Kowloon → Futian: high-speed rail, about 14 minutes plus border procedures
- Lo Wu → Luohu: walk across and join Metro Line 1
- Shenzhen Bay Port → Nanshan: bus or taxi depending on your destination
Taxis and bikes
Official taxis are metered and plentiful. Shared bikes are useful along Shenzhen Bay Park; scan with Alipay and stay inside marked areas. Our guided bike tour handles the route and bike rental for you.